Privacy Policy

1.- PERSONAL DATA PROTECTION

MÓNICA ÁLVAREZ SOLDEVILA (hereinafter referred to as the Provider) informs users of its website through this Privacy Policy about the treatment and protection of personal data of users that may be collected through their navigation or purchase of products on this portal. The use of this website by the user implies their acceptance of this Privacy Policy.

The Provider adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, Royal Decree 1720/2007, of 21 December, which approves the Regulations implementing Organic Law on Data Protection, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.

2.- THE RESPONSIBLE PARTY FOR THE TREATMENT OF YOUR DATA

The data controller is MÓNICA ÁLVAREZ SOLDEVILA, through the company MÓNICA ÁLVAREZ SOLDEVILA, with the following details:

Tax ID number: 43531554-Y

Phone: 659570404

Website: www.monicaalvarezsoldevila.es (hereinafter referred to as “the portal or website”)

Contact email address: monica.alvarez.bcn@gmail.com.

The Provider undertakes to apply the computer security measures provided for in the aforementioned regulations, with the aim of preventing unauthorized access or use of the data, their manipulation, deterioration, or loss.

3.- PURPOSE AND LEGITIMATION OF DATA PROCESSING

The operations, management, and technical procedures for collecting personal data, enabling the collection, storage, modification, transfer, and other actions on such data, are considered personal data processing.

The Provider will process the personal data that the User provides through its website, www.monicaalvarezsoldevila.es, for the following purposes:

A. Providing our services through our website: We collect and process the name, surname, tax identification number, postal address, email address when purchasing consultancy packages. The basis for processing is the execution of a sales contract or service provision, article 6.1.b) GDPR.

B. Administrative procedures related to service provision and billing: We collect and process your name and surname, tax identification number, telephone number, email address, credit card number for payment, and billing. The basis for processing is the execution of a contract, article 6.1.b) GDPR.

C. Communication via electronic means: We collect and process your name and surname, telephone number, and email address to manage inquiries through any of the channels provided by the Provider and based on the express consent of the User, article 6.1.a) GDPR, or the legitimate interest of the data controller, article 6.1.f) GDPR.

D. Management of requests for information, complaints, suggestions, and claims: We collect and process your name and surname, tax identification number, email address, and telephone number to manage requests for information, complaints, suggestions, and claims. The basis for processing is explicit consent, article 6.1.a) GDPR, or legal obligation, article 6.1.c) GDPR.

E. Management of requests for ARSULIPO rights: We collect and process your name and surname, identification numbers, email address, and identification number to manage requests for access, rectification, erasure, restriction, information, portability, objection). The basis for processing is legal obligation, article 6.1.c) GDPR.

F. Improving the User experience on the website: Data will be collected based on the express consent of the User and the legitimate interest of the Provider, article 6.1.a) and 6.1.f) GDPR.

4.- COMMUNICATION OF INFORMATION AND INTERNATIONAL TRANSFERS

The data controller does not disclose your data unless required by law, including public administrations, courts, and tribunals.

To provide our services, we may share your data with data processors (such as IT service providers, service providers, financial entities, etc.), with whom there is a contractual relationship to comply with all the appropriate guarantees established by data protection regulations.

We inform you that some of the data processors may carry out international transfers of data to third countries outside the European Economic Area, which have an adequate level of security recognized by the European Commission or have standard contractual clauses.

5.- DATA RETENTION PERIOD

The data provided by the User will be retained as long as there is a mutual interest in maintaining the purpose of the processing and in the following cases:

A.- Providing our services through our website: When the User purchases products to enable us to provide our services, the data will be retained for the duration of the commercial relationship with the Provider. Subsequently, we will securely block their data for the time legally established to comply with possible legal obligations.

B.- Administrative procedures related to service provision and billing: The Provider will retain the data for payment and billing management, as well as possible future purchases. Subsequently, we will securely block their data for the time legally established to comply with possible legal obligations.

C.- Communication via electronic means: The Provider will store the User’s data for the necessary period of time to resolve their issue and provide the requested information. Subsequently, we will securely block their data for the time legally established to comply with possible legal obligations.

D.- Management of requests for information, complaints, suggestions, and claims: The Provider will retain the User’s data while managing the request for information, complaint, suggestion, or claim. Subsequently, we will securely block their data for the time legally established to comply with possible legal obligations.

E.- Management of requests for ARSULIPO rights: When the User requests the exercise of any right, we will keep their data while we manage that request. Subsequently, we will securely block their data for the time legally established to comply with possible legal obligations.

F.- Improving the User’s experience on the website: The Provider will retain the User’s data obtained from the use of Cookies for as long as necessary to achieve the objectives outlined here, in accordance with the details in the Cookies Policy. Subsequently, we will securely block their data for the time legally established to comply with possible legal obligations.

6.- RIGHTS OF THE DATA SUBJECTS

The user may exercise at any time, in accordance with the terms established by current legislation, the rights recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user themselves by contacting monica.alvarez.bcn@gmail.com via email, or by postal mail to the address Anselm Cavé Street, No. 4, 4th floor, 08440 Cardedeu (Barcelona).

In particular, the User may request:

• Right to information: The User has the right to obtain clear, transparent, and understandable information about how the Provider collects and uses their personal data.
• Right of access: The User may also access their personal data processed and retained by the Provider. The Provider will provide the User with a copy of the personal data being processed. Likewise, when the User requests it through electronic means, the information will be provided to them in a commonly used electronic format.
• Right to rectification: The User may request the rectification of their personal data if it is incorrect, outdated, or incomplete.
• Right to erasure: The User may withdraw their consent to data processing when it is based on their consent. This action does not affect the legality of the processing prior to the withdrawal of consent.
• Right to restriction of processing: The User has the right to request the restriction of the processing of their data when they contest the accuracy of their data, if the processing is unlawful and they wish to restrict it, if the data are no longer necessary for the Provider but necessary for the customer, or if they have exercised the aforementioned right of objection, during the period while the Provider assesses whether their legitimate grounds for processing prevail over that right.
• Right to data portability: The User can move, copy, or transfer their data from the Provider’s database to another database.
• Right to object, including direct marketing: The User can unsubscribe from the Newsletter or opt out of our direct marketing communications at any time, as well as object to the processing of their personal data.
• Right not to be subject to automated decision-making / profiling: The User may request that the Provider limit decisions based solely on automated processing (including profiling) that produce legal effects concerning them or significantly affects them. As well as singular treatments where their behavior is analyzed to obtain profiles that allow specific decisions to be made based on the conclusions drawn from the behavior analysis.

For the effective exercise of these rights, the user must prove their identity by providing their name and surname, a photocopy of their ID card or equivalent identification document proving their identity, a request specifying the application, an address for notifications, and the date and signature of the applicant.

Likewise, the user may lodge a complaint with the Spanish Data Protection Agency (the competent supervisory authority in this matter), especially when they have not obtained satisfaction in the exercise of their rights, by sending a written request to the agency at C/ Jorge Juan, No. 6, 28100 Madrid, or through the website: https://www.agpd.es.

7.- MEASURES OF SECURITY IMPLEMENTED TO PROTECT YOUR PERSONAL DATA

The personal data collected by the Provider will be treated confidentially. Additionally, the Provider has implemented necessary technical and organizational measures to ensure the security of such data and prevent any security breaches.

8.- CHANGES TO THE PRIVACY POLICY

The service provider may change its privacy policy without prior notice. The latest version of our privacy policy can be found on our website..