Web Hiring Policy

This document regulates the General Terms and Conditions of Contracting for the products and services of Mónica Álvarez Soldevila, which are available on the website www.monicaalvarezsoldevila.es. Placing an order with the Provider implies the User’s acceptance of these general conditions.

1. GENERAL INFORMATION

The owner of this website is MÓNICA ÁLVAREZ SOLDEVILA, through the company MÓNICA ÁLVAREZ SOLDEVILA (hereinafter the “Provider“), with the following details:

Tax identification number (NIF): 43531554-Y

Phone: 659570404

Website www.monicaalvarezsoldevila.es (hereinafter, “the portal or website”)

Contact email address: monica.alvarez.bcn@gmail.com.

2. THE USER

Accessing, navigating, and using this website grants the User (hereinafter “User“) the status of User, so from the moment navigation begins, the User accepts the present General Conditions of Sale and Warranty established here and assumes responsibility for the proper use of this website.

The User declares to be over 18 years of age and to have legal capacity to enter into contracts through this website.

3. CONTRACTING PROCEDURE

In order to access the services offered by the Provider, the User must provide personal data voluntarily, which will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), detailed in the Legal Notice and Privacy Policy of this website.

4. PURCHASING PROCESS

The User can make purchases on the website through the means and methods established therein. To do so, the user may select one or more services offered by MÓNICA ÁLVAREZ SOLDEVILA on the website and add them to the final shopping space.

Likewise, the User must fill in the information requested by the website. It is important to verify the information before accepting the order. Before making the payment, the purchase data can be modified. The data must be truthful, accurate, and complete, and the user must accept the processing of their data through the express consent collected in our privacy policy.

Once the order is placed, the User will receive an email verifying the payment, and a second email verifying the purchase made. In the event of any error, please notify us immediately. Otherwise, the description of the Product in the order confirmation will become part of this Contract and will be binding on the parties.

The communications, purchase orders, and payments involved in the transactions carried out on the website may be stored and kept in our database for the purpose of managing the sale of the product(s) and legal obligations. The Provider has taken all measures to comply with the confidentiality and security of the data processed. All of this is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, as well as the rights available to users in accordance with the privacy policy of this website.

5. PRICES AND PAYMENT TERMS

The price of the Products will be the price established on the website, expressed in euros. All services must be paid in euros, including mandatory taxes or duties. These prices already include taxes unless, by legal requirement, especially regarding VAT, a different question is indicated and applied. Prices may change at any time, but any changes will not affect purchases for which the User has received a confirmation of order.

Payment can be made by credit or debit card Visa and MasterCard and PayPal.

6. SERVICE SUPPLY

The Provider will not assume any responsibility if the supply does not reach due to inaccurate, incomplete data or because they are false. The Provider does not assume any responsibility in case of error in the introduction of the email or non-receipt of the confirmation email of the Order. In these cases, the sale will be final.

The Provider reserves the right to suspend or cancel the execution of a service, regardless of its nature and degree of execution, in case of non-payment or partial payment of the amount owed to the User, in case of incidents in payment or in case of fraud, consummated or attempted, related to the use of the website www.monicaalvarezsoldevila.es.

Delivery will be considered made at the moment when the User can access the Service.

7. RIGHT OF WITHDRAWAL

The Right of withdrawal will not be applicable as it falls within the cases of exception of article 103 m) of Law 3/2013, of March 27, specifically regarding the supply of digital content that is not provided on a material support when the execution has started with the prior express consent of the consumer and user with their knowledge that consequently they lose their right of withdrawal.

8. WARRANTY AND LIABILITY

The Provider is not responsible for failures that prevent users from accessing the website, such as service interruption, maintenance, etc. when any incident is foreseeable, the Provider will warn in advance of the interruption of the website operation.

Similarly, it is not responsible for failures in programs, servers, applications, or external pages or electronic media used to provide online services.

It is the responsibility of the User to connect through a secure network and with a free device to ensure security in the receipt of services.

It is the responsibility of the clients to have the necessary antivirus and means to protect their equipment.

Likewise, the Provider excludes any liability for damages of any kind that may be due to the presence of viruses or other harmful elements in the services provided by third parties through the website. It is also not responsible for alterations in the computer system, electronic documents, or files of users due to computer alterations by third-party programs. Nor is it responsible for the actions that third parties carry out or for the possible breach they make of the laws.

The Provider is not obliged to control and does not control the use made by Users of the website, services, and content. In particular, the Provider does not guarantee that users use the website, services, and content in accordance with these General Conditions, nor that they do so diligently and prudently. The Provider is also not obliged to verify and does not verify the identity of clients, nor the truthfulness, validity, completeness, and/or authenticity of the data that Users provide about themselves to other clients.

9. CUSTOMER SERVICE AND COMPLAINTS

The User can submit complaints, claims, or any other comment they wish to make through the contact details provided at the beginning of this document.

10. PROTECTION OF PERSONAL DATA

Mónica Álvarez Soldevila, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR); Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSICE); and Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), informs you that your personal data will be included in the database owned by it, whose purpose is to manage the commercial relationship with you, carry out administrative and accounting management, as well as send promotional communications about our products and services (if requested).

The data will be processed to provide the services based on the execution of a contract, as set forth in article 6.1.b) of the GDPR. For commercial communications, the basis for processing will be the express consent of the User, as provided for in article 6.1.a) of the GDPR and article 21 of the LSSICE.

The data will be communicated to third-party providers solely for the purpose of providing the services.

The data will be kept for the legally established periods for the fulfillment of legal obligations. Once the deadlines have elapsed, they will be deleted.

However, you may, at any time, exercise your right to access your personal data, rectify or delete it, limit its processing, as well as the right to data portability, in the manner provided by law; that is, by communication sent to the postal address Plaza Anselm Clavè, nº 4, planta 4, 08440, Cardedeu (Barcelona), or to the email address monica.alvarez.bcn@gmail.com, attaching a copy of your ID/NIE/PASSPORT.

11. DISPUTE RESOLUTION AND DETERMINATION OF APPLICABLE LAW

These General Conditions will be governed or interpreted in accordance with Spanish law in what is not expressly established.

For the resolution of any discrepancy that may arise in relation to these general conditions and other policies of the website, the parties submit to the Jurisdiction and competence of the Courts of Granollers, expressly waiving any other forum that may correspond to them. However, in the event that the applicable regulations for the defense of consumers and users establish the possibility that they choose the forum corresponding to their place of residence, they may proceed in accordance with said regulations.

Likewise, the User may have access to the online dispute resolution platform of the European Union, a procedure that can be accessed through the link https://ec.europa.eu/consumers/odr/main/?event=main.home.selfTest.